The Service Delivery mental health report outlines the role of the settlement sector in supporting the mental health of newcomers, particularly in times of crisis and trauma. It identifies key issues related to settlement service delivery and the mental health needs of clients, highlights innovations that can help improve service delivery, and considers the roles of various service providers in improving mental health supports to newcomers. The report’s intended audience is settlement agencies, funders (IRCC, Region of Peel, and the province), as well as mainstream mental health providers.
The report explores tools like Holistic Crisis Planning Tool (HCTP), and short-term mental health counselor peer support group, which is a sub-committee of Peel Executive Council, to enhance the newcomer mental health service experience. A policy focused newcomer mental health report will follow in the fall of 2022.